Frequently Asked Questions

What is your return policy?

Unwashed and unworn items free of perfume or other scent may be returned for a full refund within 14 calendar days from delivery. Please refer to our complete Return Policy.

Do you offer gift cards?

What bra sizes do you offer?

Presently, our size range includes 30-36 bands and D-H cups. 

How does made-to-order work?

We are a small designer brand specializing in high-end lingerie, not a mass produced label. We take pride in making our collections in small quantities and some styles are offered exclusively on a made-to-order basis. The process of buying made-to-order items is the same as for in-stock items, except that it's handmade specifically for you and the time  needed to receive your shipment is typically 4-5 weeks.

Do you offer gift wrapping?

All TéAmore orders are wrapped in tissue paper and placed in a discrete, unbranded black box, tied with satin ribbon. You may choose to include a personalized, hand-written message with your gift at checkout. Please contact us at hello@teamorelingerie.com if you have additional requests. We will do our best to accommodate.

Do you make A, B, or C cups?

TéAmore specializes in making high-end lingerie for women with fuller busts - a grossly underrepresented group of shoppers in the designer lingerie industry. At the moment, we do not offer A-C cups, however, our cups run slightly small and many women who wear B and C cups find that our pieces fit them comfortably when using sister sizing system. For example, if you wear a 34B and your bra bands typically fit on the looser side, you may find that our 32D fits you much better (32C being your sister size and accounting for our cups running smaller). Please contact us at hello@teamorelingerie.com if you need help finding the right size for you.

How do I care for my TéAmore lingerie?

We recommend hand washing in lukewarm water using delicate laundry detergent. We like The Laundress delicate wash line or Soak products. Soak your lingerie for 15 minutes and gently agitate. Use your fingers to gently rub off any stained areas. Rinse with cool water and lay flat to dry. You may use iron on low temperature setting to smooth out any wrinkles.

 

19050 Bay St #158
El Verano, CA 95433
USA

  • Instagram
  • Pinterest

©2020 by TéAmore